Privacy policy
Security and privacy are two core values for TM Translate. Here you will find more information about how your data is processed and secured.
It is of the utmost importance to us to protect the confidentiality and personal information of visitors and users of our site.
Collection, use and sharing of data
TM Translate is the sole owner of the information collected on this site. We only collect data voluntarily provided by visitors to the site and we never sell this information to third parties without your informed consent. Unless you tell us otherwise, we may contact you about updates to TM Translate or changes to this privacy policy.
Data control
You are free to contact us at any time to inquire about the information we gather about you, to amend your information for correction or updating, or to express any concerns you may have about our use of your data.
Information security
We take comprehensive measures to protect your information. Sensitive data is always encrypted, stored on our secure servers and transmitted using the most secure methods.
Terms and Conditions
Welcome to TM Translate's website! Before you explore our services, please carefully read the following Terms and Conditions. By accessing or using our website, you agree to be bound by these terms. If you disagree with any part of the terms, please refrain from using our services.
1. Interpretation
- "We", "Us", "Our", or "TM Translate" refers to the freelance translator based in Denmark.
- "You", "Your", or "User" refers to the client or visitor of our website.
- "Website" refers to www.tm-translate.com.
2. Services Offered
- TM Translate provides freelance translation, interpreting, and cultural consultation services.
- We specialize in translating documents from English, Danish, and Russian to French, interpreting between English and French, and consulting on cultural differences between French-speaking groups in Europe and Canada.
- Our services may vary in scope, pricing, and delivery time based on the nature of the project.
3. Client Responsibilities
- Provide accurate and complete information about the project requirements.
- Cooperate in the review process and provide feedback promptly.
- Ensure that the content provided for translation does not violate any copyright or intellectual property rights.
4. Pricing and Payment
- Prices for translation services are provided upon request and are subject to negotiation.
- Payments are to be made in Euro (EUR) or Danish crowns (DKK), unless agreed upon beforehand.
- For large projects, a deposit may be required before commencement.
- Payment terms will be agreed upon before starting the project.
5. Confidentiality
- We respect the confidentiality of all client information and documents.
- All documents provided for translation will be treated with the utmost confidentiality and will not be disclosed to any third parties without consent.
- We employ industry-standard security measures to protect the confidentiality of client information.
6. Intellectual Property
- The translated documents are the intellectual property of the client upon completion and payment.
- TM Translate retains the right to display translated samples for promotional purposes, with sensitive information redacted.
7. Delivery
- Delivery times will be agreed upon before the commencement of the project.
- Every effort will be made to meet agreed-upon deadlines. However, we are not liable for delays caused by unforeseen circumstances.
8. Revisions and Refunds
- We strive for client satisfaction and offer revisions to ensure accuracy and quality.
- Refunds will be considered on a case-by-case basis and may be granted if the service provided does not meet the agreed-upon specifications.
9. Termination
- Either party may terminate the agreement for any reason with written notice.
- Upon termination, any outstanding payments for services rendered will be due immediately.
10. Limitation of Liability
- We will not be liable for any indirect, consequential, or incidental damages arising out of the use of our services.
- Our liability is limited to the amount paid for the translation services.
11. Governing Law
- These Terms and Conditions shall be governed by and construed in accordance with the laws of Denmark.
- Any disputes arising out of these terms shall be subject to the exclusive jurisdiction of the courts of Denmark.
12. Changes to Terms and Conditions
- We reserve the right to modify these Terms and Conditions at any time without prior notice.
- It is your responsibility to review these terms periodically for changes.
By using our website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you have any questions or concerns, please contact us.